Outage in Rasayel

We have identified an issue with realtime notifications

Resolved Minor
August 23, 2023 - Started 8 months ago - Lasted about 1 hour

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Outage Details

We have identified an issue with the third-party service we use to deliver real-time notifications. We are seeing sporadic instances of real-time notifications not being delivered to users. The impact of this is that messages might not appear in the inbox in real-time, and other real-time effects within the Rasayel Inbox, such as typing indicators, may not fire. We are continuing to monitor.
Latest Updates ( sorted recent to last )
INVESTIGATING 8 months ago - at 08/23/2023 08:17AM

We have identified an issue with the third-party service we use to deliver real-time notifications.

We are seeing sporadic instances of real-time notifications not being delivered to users.

The impact of this is that messages might not appear in the inbox in real-time, and other real-time effects within the Rasayel Inbox, such as typing indicators, may not fire.

We are continuing to monitor.

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