Outage in Recurly

Investigating reports of issues with 2FA Authentication

Resolved Minor

December 09, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Recurly outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Recurly, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/09/2022 10:34PM

A fix has been implemented and 2FA settings are now displaying correctly in the Admin UI for all users.

IDENTIFIED over 1 year ago - at 12/09/2022 09:40PM

We have identified the issue with 2FA enabled status being incorrectly reported for users in the Admin UI. Recurly engineers are working on a fix.

IDENTIFIED over 1 year ago - at 12/09/2022 09:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/09/2022 09:03PM

We're investigating a UI discrepancy related to 2FA being disabled.

INVESTIGATING over 1 year ago - at 12/09/2022 08:12PM

We are currently investigating this issue.

Latest Recurly outages

We are investigating reports of elevated 4XX error responses being returned from the API - about 11 hours ago

Elevated 4XX level error responses - 2 days ago

Issues with loading benchmark data - 12 days ago

Manual Exports - 21 days ago

Avalara Tax Issues - 24 days ago

Start monitoring Recurly and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook