Outage in Recurly

Intermittent Email Issues

Resolved Minor
September 20, 2023 - Started 7 months ago - Lasted 23 minutes
Official incident page

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Outage Details

We’re investigating intermittent issues with some emails not being sent for a subset of sites hosted in our EU datacenters.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/20/2023 09:12PM

The issue with some emails not being sent for a subset of sites hosted in our EU data centers has now been resolved. Please contact us at support@recurly.com if you have any questions.

IDENTIFIED 7 months ago - at 09/20/2023 09:02PM

We have identified the issue with some emails not being sent for a subset of sites hosted in our EU data centers and are working on a fix.

INVESTIGATING 7 months ago - at 09/20/2023 08:53PM

We’re investigating intermittent issues with some emails not being sent for a subset of sites hosted in our EU datacenters.

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