Outage in Redtail

Redtail Email Issues

Resolved Major
April 03, 2024 - Started 29 days ago - Lasted 43 minutes
Official incident page

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Outage Details

We are aware of email issues and have identified the issue. We are working toward resolution and it should be resolved shortly.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/03/2024 01:27PM

This incident has been resolved. Again, we sincerely offer our apologies for any negative impact to your daily operations. We wholeheartedly appreciate your continued support of Redtail and our services.

MONITORING 29 days ago - at 04/03/2024 01:12PM

Our Engineers have implemented a fix to resolve the issue impacting users of Redtail's Hosted Email Services and are currently monitoring to ensure all service functionality returns to normal. We sincerely apologize for the issue and any impact to your day-to-day operations.

IDENTIFIED 29 days ago - at 04/03/2024 01:02PM

Our Engineers have identified the root cause of the issue impacting Redtail's Hosted Email Services. They are currently working on a fix to correct the root cause. Thank you for your patience as we work to get your service back to normal and expected functionality.

INVESTIGATING 29 days ago - at 04/03/2024 12:53PM

We are aware of email issues and have identified the issue. We are working toward resolution and it should be resolved shortly.

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