Redtail Status

Resolved Scheduled Maintenance for Redtail Hosted Email Services

The server gremlins strike again....they must have eluded our labyrinth of traps. As a result, some users are reporting issues accessing their hosted mailboxes. We are working to resolve the issue. We have unleashed the highly trained tech hounds to sniff out those pesky gremlins.

Resolved Users reporting issues with Redtail Email

Some Redtail Hosted Email Service subscribers may be experiencing issues accessing their mailbox at this time. Our Troubleshooting Troubadours have identified the issue and are currently penning a resolution.

Resolved Retriever for Imaging Issue

The server gremlins strike again....they must have eluded our labyrinth of traps. As a result, some users are reporting issues with files loading within the Retriever for Imaging application. We are working to resolve the issue. This issue does not impact the web interface for Redtail Imaging. We have unleashed the highly trained tech hounds to sniff out those pesky gremlins.

Resolved Redtail CRM Latency / Slow Response Times

Some users are reporting slow response times when to logging in to and when navigating within Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Resolved Redtail CRM Latency / Slow Response Times

Some users are reporting slow response times when to logging in to and when navigating within Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Resolved Redtail CRM Latency / Slow Response Times

Some users are reporting slow response times when to logging in to and when navigating within Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Resolved Redtail CRM Latency / Slow Response Times

Some users are reporting slow response times when to logging in to and when navigating within Redtail CRM. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Resolved Redtail Imaging SSO within Redtail CRM not working

Some users are experiencing issues logging into Redtail Imaging via SSO within Redtail CRM. We are working to correct this issue. In the interim, you can login directly at https://phx.img.redtailtechnology.com.

Resolved Data Center Connectivity Issues

Some users may be experiencing latency or connectivity issues when attempting to access Redtail's various services. We are currently experiencing some connectivity issues with one of Data Centers which in turn is impacting our services. We are in communication with their engineers as they investigate the issue.

Resolved Users reporting issues with Redtail Email

Some Redtail Hosted Email Service subscribers may be experiencing issues with performance such as latency when sending emails and accessing their mailbox at this time. Our Troubleshooting Troubadours have investigating the issue.