Is Redtail Down?
Redtail Status is Operational
The easiest way to monitor Redtail and all your external providers
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Check the stats and details of the latest Redtail outages and issues
Resolved Minor Partial Call Center VoIP Outage
Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within our VoIP service, which is impacting our call centers. During this issue, callers may experience callback feature delays, continued ringing, inability for hold options, and dropped calls. We are working with their engineers to resolve the issues being experienced. Please remember that you can also email us at [email protected] or visit help.redtailtechnology.com for a plethora of knowledge sharing articles and videos. We do apologize for any inconvenience this may cause.
Resolved Minor Some users reporting issues with Redtail Imaging
We are currently investigating this issue.
Resolved Minor Redtail CRM | User reports of 500 Errors
Our engineers are currently investigating an issue in which some users have reported receiving 500 errors when accessing Redtail CRM.
Resolved Minor Redtail Hosted Email Services | Service Outage
Some users may be experiencing issues access their Redtail Hosted Email Services via webmail and/or offline clients at this time. Our engineers are currently working to diagnose and identify the issue. We do apologize for the interruption to these critical services.
Resolved Minor Some users are reporting issues logging in to Redtail Speak
We are currently investigating this issue.
Redtail Components Status
The easiest way to monitor Redtail and all your external providers
IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. Get a custom dashboard with all your external services. Instant notifications on outages. All in one place.
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"If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny."
Mike, Head of Security
Monitor outages where you already do the work
How can we help?
It has never been easier to understand the outages in your external cloud services.
Birds-eye view over all your services statuses
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
Outage monitoring in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Alerts in your favorite channels
Get instant notifications in your email, Slack, Teams, or Discord when we detect a service outage. Outage monitoring where you are already doing your work.
Avoid notifications clutter
Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.
Easily integrate with your current tools and workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes. PagerDuty integration is also available.
Dedicated dashboard for each team's services
Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Each team with their own
dashboard and notifications
IT Support
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
Customer Service
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.
5 minutes to set up, hours saved not looking elsewhere
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
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Step 2 Select your services
There are 1768 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
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Step 4 Done!
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Frequently Asked Questions
- Is Redtail down today?
- Redtail seems to be up and running. We've updated the status 1 minute ago.
- I'm having issues with Redtail, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Redtail is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Redtail has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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