Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Redtail, and never miss an outage again.
IsDown continuously monitor the official Redtail status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Redtail outages.
Number of Outages
2
Average Downtime
200 mins
Total Downtime
400 mins
Since last incident
11 days
Major · 10 days ago · lasted about 6 hours
Some users are experiencing an issue when attempting to access their email and send emails. We are working to identify the root cause for this issue.
Major · 16 days ago · lasted about 1 hour
Some users are experiencing an issue when attempting to access their email and send emails. We are working to identify the root cause for this issue.
Minor · 4 months ago · lasted 2 days
Engineers are actively investigating an issue impacting Redtail CRM, specifically jobs queuing creating a latency in processing of webhooks, email notifications and broadcast emails. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Minor · 4 months ago · lasted about 5 hours
Some users reported an issue with delayed incoming emails. Our Engineers investigated the reported issue and verified an issue with our email scanning layers that was quickly resolved. Once the our Engineers took the necessary corrective measures, mail started flowing as expected. Some residual delays may be experienced as the system works through backlog of queued mail. We sincerely apologize for any negative impact to your day-to-day operations that may have resulted due to the identified issue.
Minor · 4 months ago · lasted about 7 hours
We are aware that some users are currently reporting database discrepancies within their Redtail CRM account. Our engineers are actively investigating the reported issue. We greatly appreciate your patience. Please note that the reported issue could impact Redtail Support hold times.
Minor · 5 months ago · lasted about 2 hours
Redtail Engineers are actively investigating an issue impacting Redtail CRM. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Major · 6 months ago · lasted about 1 hour
Redtail Engineers are actively investigating an issue impacting all Redtail Services. Currently, the issue impacts all users all Redtail Products. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Minor · 6 months ago · lasted about 3 hours
Our callers may experience longer than normal hold times when attempting to contact us by phone. This is due to partial outages within our VoIP service, which is impacting our call centers. During this issue, callers may experience callback feature delays, continued ringing, inability for hold options, and dropped calls. We are working with their engineers to resolve the issues being experienced. Please remember that you can also email us at support@redtailtechnology.com or visit help.redtailtechnology.com for a plethora of knowledge sharing articles and videos. We do apologize for any inconvenience this may cause.
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