Check if Redtail is down, recent outages, user-reported issues, and outages map.
Redtail is working normally
Last checked from Redtail's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 182 incidents since started monitoring Redtail status in August 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
9 days ago · lasted about 2 hours
Our engineers have identified the issue causing errors when sending emails through Redtail-hosted Email. We are working swiftly to restore full service. We appreciate your patience as we work to resolve this.
16 days ago · lasted about 3 hours
We are aware that users are experiencing errors when logging into the CRM. Our team is actively investigating this issue.
16 days ago · lasted about 3 hours
Some users are experiencing difficulties accessing their Redtail hosted email accounts. Our team is working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
We've tracked and collected 182 incidents since started monitoring Redtail status
Lisa
I got an error message and was logged out. unable to log back in
Benjamin
CRM will login, but returns 504 errors on any of the pages.
Katherine
Cannot log in, after entering password or authentication code if I get that far, the browser just hangs...
Melissa
Redtail is not allowing me to login. It appears to be down. I keep getting the following error message "504 Gateway Time-Out"
Linda
Redtail is bogged down and taking several minutes to reboot.
Tami
Unable to log in - spinning 504 Timeout
Angela
I was logged in and working. Then it froze. Now it times out and I receive an error: 502 Bad Gateway
Gustavo
Cannot launch forms populated with Redtail contacts
Heidi
500 Internal Server Error
Jennifer
cannot log in, getting sent to 504 gateway timed out screen
Melissa
502 Bad Gateway . Users are reporting outages since last night.
Tim
No access to Redtail this morning
Lue
System is down. None of our users are able to log in. We have tried different users, different computers, different internet access, different browsers, SSO, and direct. Nothing is working.
Jake
500 error going on 2 hours now since 12pm PST. Unable to access Redtail CRM at all. Very disruptive to workflow. Happy Friday?
Shea
500 User error for the last hour. Please get this fixed ASAP! This is highly disruptive
Melissa
500 Error, can't do anything in redtail
Jake
500 error for Redtail CRM as of 12pm PST
April
Cannot log in- keeps timing out, cleared cache- restarted computer, not working
Jim
Emails not loading; program locks up and crashes
Gina
Receiving a security issue
Susan
Can't access the Home Page, Calendar, or Clients.
Angel
Error: This site can’t be reached
Lyle
I can't send or receive emails
Lanier
website is not working
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Services commonly monitored together with Redtail
Redtail isn't down. You can check Redtail status and incident details on the top of the page. IsDown continuously monitors Redtail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Redtail is currently operational. You can check Redtail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Redtail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Redtail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Redtail last outage was on September 09, 2025 with the title "Redtail Email Services: Issue Identified with Redtail-Hosted Email"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Redtail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Redtail with maximum flexibility
IsDown monitors Redtail for major outages. A major outage is when Redtail experiences a critical issue that severely affects one or more services/regions. When Redtail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Redtail status page for minor outages. A minor outage is when Redtail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Redtail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Redtail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Redtail and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Redtail and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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