Is Redtail Down? Check current status

Check if Redtail is down, official outages, user-reported issues, and outages map.

Current Redtail status

Redtail is working normally

Updated from Redtail official status page a few minutes ago

Redtail not working for you?

Redtail service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Redtail Outage Map

View Redtail Reports Map

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Redtail recent outages and downtime history

IsDown has tracked 183 incidents since started monitoring Redtail status in August 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Redtail outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
11:07 AM EDT
Minor
Phone Support Disruption Related to AWS Outage
We’re currently experiencing issues with our phone support channels due to a disruption with Amaz...
about 21 hours
Sep 09, 2025
10:19 AM EDT
Minor
Redtail Email Services: Issue Identified with Redtail-Hosted Email
Our engineers have identified the issue causing errors when sending emails through Redtail-hosted...
about 2 hours
Sep 02, 2025
02:19 PM EDT
Minor
CRM Login Issues
We are aware that users are experiencing errors when logging into the CRM. Our team is actively i...
about 3 hours
Sep 02, 2025
11:43 AM EDT
Minor
Redtail Email Services: Trouble Accessing Redtail
Some users are experiencing difficulties accessing their Redtail hosted email accounts. Our team ...
about 3 hours
Jul 29, 2025
10:26 AM EDT
Minor
Redtail CRM – Activities and Workflows Not Loading on Today Page
We’re aware of an issue where Activities, Workflows, and other items may not load—particularly on...
about 4 hours
Jul 15, 2025
11:18 AM EDT
Minor
Intermittent Connection Issues – Phone and Live Chat
Redtail is currently experiencing phone and live chat issues due to a disruption with our provide...
about 1 hour
Jul 15, 2025
10:16 AM EDT
Minor
Intermittent Connection Issues – Phone and Live Chat
Redtail is currently experiencing phone and live chat issues due to a disruption with our provide...
about 1 hour
Jul 09, 2025
10:27 AM EDT
Minor
Redtail CRM – Internal Error Issues
We are currently investigating an issue affecting Redtail CRM. Our team is working to restore fun...
about 2 hours
Jun 26, 2025
12:46 PM EDT
Minor
Redtail Support System Delays
We are currently experiencing delays in receiving communications when using Redtail Support to cr...
about 23 hours
Jun 13, 2025
12:38 PM EDT
Minor
Redtail CRM – Email History Filter Issue Identified
Our engineers have identified an issue affecting Redtail CRM Email History Filters and are active...
23 minutes
Sign up to check more outage history

Be the first to know when Redtail goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Redtail status

See what users are saying about Redtail issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Lisa - I got an error message and was logged out. unable to log back in.

  • Benjamin - CRM will login, but returns 504 errors on any of the pages..

  • Katherine - Cannot log in, after entering password or authentication code if I get that far, the browser just hangs....

  • Melissa - Redtail is not allowing me to login. It appears to be down. I keep getting the following error message "504 Gateway Time-Out".

  • Linda - Redtail is bogged down and taking several minutes to reboot. .

  • Tami - Unable to log in - spinning 504 Timeout.

  • Angela - I was logged in and working. Then it froze. Now it times out and I receive an error: 502 Bad Gateway.

  • Gustavo - Cannot launch forms populated with Redtail contacts.

  • Heidi - 500 Internal Server Error.

  • Jennifer - cannot log in, getting sent to 504 gateway timed out screen.

  • Melissa - 502 Bad Gateway . Users are reporting outages since last night. .

  • Tim - No access to Redtail this morning.

  • Lue - System is down. None of our users are able to log in. We have tried different users, different computers, different internet access, different browsers, SSO, and direct. Nothing is working. .

  • Jake - 500 error going on 2 hours now since 12pm PST. Unable to access Redtail CRM at all. Very disruptive to workflow. Happy Friday? .

  • Shea - 500 User error for the last hour. Please get this fixed ASAP! This is highly disruptive.

  • Melissa - 500 Error, can't do anything in redtail.

  • Jake - 500 error for Redtail CRM as of 12pm PST .

  • April - Cannot log in- keeps timing out, cleared cache- restarted computer, not working.

  • Jim - Emails not loading; program locks up and crashes.

  • Gina - Receiving a security issue.

  • Susan - Can't access the Home Page, Calendar, or Clients..

  • Angel - Error: This site can’t be reached.

  • Lyle - I can't send or receive emails.

    Redtail Webmail

  • Lanier - website is not working .

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View all services Start Monitoring Your Dependencies

Redtail is a suite of services including CRM, email management, document storage, and cloud retrieval solutions for financial professionals.

Monitoring Redtail since August 2020

Tracking 5 Redtail services and regions

Need help? Try here:
Support at website.
Check their status page.

21 incidents in 2025

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How to monitor the status of Redtail and all your dependencies?

IsDown is a status page aggregator that monitors if Redtail and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Redtail, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Redtail?

IsDown monitors Redtail health in almost real-time

Every few minutes we go to the status page of Redtail (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Redtail's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Redtail, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Redtail and other services.

One status page to monitor all your external dependencies

What you get when monitoring Redtail with IsDown

Track Redtail incidents and downtimes by severity

IsDown checks Redtail official status page for major/minor outages or downtimes. A major outage is when Redtail experiences a critical issue that severely affects one or more services/regions. A minor incident is when Redtail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Redtail outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Redtail

Redtail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Redtail outages and downtimes

IsDown collects all information from the outages published in Redtail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Redtail maintenance events

Redtail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Redtail outages that impact your business

IsDown monitors Redtail and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Redtail but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Redtail and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Redtail and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Redtail or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Redtail and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Redtail or other services

Send outage information from Redtail and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Redtail and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Redtail and other services to your tools

Share Redtail status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Redtail down?'

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Share Redtail status in your status page

Redtail Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Redtail outages, IsDown monitors Redtail's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Redtail status page monitoring with real-time incident details.
Monitor 4,522+ services including Redtail in a single dashboard.
Instant Redtail outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Redtail official status and user-reported issues.
Maintenance feed for Redtail
Granular alerts filtering by Redtail components and regions.
Start Monitoring Redtail with IsDown

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Frequently Asked Questions

Is Redtail down today?

Redtail isn't down. You can check Redtail status and incident details on the top of the page. IsDown continuously monitors Redtail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Redtail status?

Redtail is currently operational. You can check Redtail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Redtail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Redtail down today or just slow?

Currently there's no report of Redtail being slow. Check on the top of the page if there are any reported problems by other users.

How are Redtail outages detected?

IsDown monitors the Redtail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Redtail having an outage right now?

Redtail last outage was on October 20, 2025 with the title "Phone Support Disruption Related to AWS Outage"

How to check if Redtail is down?

Why use IsDown to monitor Redtail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Redtail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Redtail?

IsDown and DownDetector help users determine if Redtail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Redtail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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