Redtail is operational
Updated a few minutes ago
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
IsDown pulls data from Redtail's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Heidi
about 1 month ago500 Internal Server Error
Jennifer
about 1 month agocannot log in, getting sent to 504 gateway timed out screen
Melissa
2 months ago502 Bad Gateway . Users are reporting outages since last night.
Tim
2 months agoNo access to Redtail this morning
Lue
2 months agoSystem is down. None of our users are able to log in. We have tried different users, different computers, different internet access, different browsers, SSO, and direct. Nothing is working.
Jake
3 months ago500 error going on 2 hours now since 12pm PST. Unable to access Redtail CRM at all. Very disruptive to workflow. Happy Friday?
Shea
3 months ago500 User error for the last hour. Please get this fixed ASAP! This is highly disruptive
Melissa
3 months ago500 Error, can't do anything in redtail
Jake
3 months ago500 error for Redtail CRM as of 12pm PST
April
3 months agoCannot log in- keeps timing out, cleared cache- restarted computer, not working
Jim
5 months agoEmails not loading; program locks up and crashes
Gina
9 months agoReceiving a security issue
Susan
about 1 year agoCan't access the Home Page, Calendar, or Clients.
Angel
about 1 year agoError: This site can’t be reached
Lyle
about 1 year agoRedtail Webmail I can't send or receive emails
Lanier
about 1 year agowebsite is not working
IsDown has tracked 171 incidents since started monitoring Redtail status in August 2020.
3 days ago · lasted about 1 hour
Some users may be experiencing issues with authentication or sending emails. We identified and resolved the issue and are currently monitoring the situation. More details
14 days ago · lasted 4 days
Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your p... More details
18 days ago · lasted about 1 hour
We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we ... More details
We've tracked and collected 171 incidents since started monitoring Redtail status
Number of Incidents
3 issues
Last incident
4 days ago
Why teams choose IsDown:
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Redtail isn't down. You can check Redtail status and incident details on the top of the page. IsDown continuously monitors Redtail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Redtail is currently operational. You can check Redtail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Redtail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Redtail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Redtail last outage was on April 15, 2025 with the title "Redtail Hosted Email Services: Authentication/Sending Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Redtail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Redtail with maximum flexibility
IsDown monitors Redtail for major outages. A major outage is when Redtail experiences a critical issue that severely affects one or more services/regions. When Redtail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Redtail status page for minor outages. A minor outage is when Redtail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Redtail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Redtail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Redtail and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Redtail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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