Outage in Redtail
Smarsh Email Encryption Outbound Delivery Issues
Resolved MinorIncident Report
We are aware of an issue affecting outbound email delivery for Redtail users who use Smarsh for email encryption. Smarsh has identified an issue with its email encryption service that may cause messages to be returned as undeliverable.
We are monitoring the situation and will share updates as more information becomes available.
Components affected
Redtail WebmailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/27/2026 01:00PM
This incident has been resolved.
INVESTIGATING
5 days ago - at 10/26/2026 08:33PM
We are aware of an issue affecting outbound email delivery for Redtail users who use Smarsh for email encryption. Smarsh has identified an issue with its email encryption service that may cause messages to be returned as undeliverable.
We are monitoring the situation and will share updates as more information becomes available.
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