Resolved Historical reporting
We are currently experiencing an issue with historical reporting. All calls are continuing to be processed and no data has been lost. Today's data is currently fully live, data for this week is fully reindexed, we are working on reindexing data from earlier as quickly as possible. Thank you for your patience.
Resolved US phone call connection issues experienced with Twilio
Twilio's API was down between 2:37 and 2:52pm ET which may have caused some calls to not connect, and also caused errors with outbound dialing. We are no longer seeing any errors and marking this as resolved.
Resolved Carrier Issue
We are receiving reports from one of our carriers that there may be issues with some calls timing out. We will keep you informed as the situation progresses.
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