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Retreaver Status
Stats
0 incidents in the last 7 days
0 incidents in the last 30 days
Automatic Checks
Last check: 5 minutes ago
Last known issue: 9 months ago
Latest Incidents
Last 30 days
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29/07
Resolved US phone call connection issues experienced with Twilio
Twilio's API was down between 2:37 and 2:52pm ET which may have caused some calls to not connect, and also caused errors with outbound dialing. We are no longer seeing any errors and marking this as resolved.
Resolved Carrier Issue
We are receiving reports from one of our carriers that there may be issues with some calls timing out. We will keep you informed as the situation progresses.
Resolved Routing Settings not loading
Routing Settings were not loading on campaign and number editing pages due to a misconfiguration on one of our app servers. This would only occur if our load balancer happened to send your initial request to the errant server. The issue has been fully resolved.
Resolved Carrier Outage
At 3:17 pm EST we experienced a call drop event due to a carrier outage. Call traffic is currently being rerouted. We are currently monitoring the changes and are following the carrier for updates. We will updates this incident again in an hour.
Resolved Carrier Outage
Our carrier experienced a brief outage at 14:20:40 EDT and fully recovered 7 minutes later. This resulted in dropped calls and failure to create new calls. SIP calls were not affected. We experienced another call drop event at 15:22:00 EDT. We are currently routing calls through another data centre to avoid further issues. We are continuing to monitor this issue.
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- Services Available
- 1100
- Incidents
- 63982
- Ongoing Incidents
- 117