Outage in Rev.io

March 1st Bill Run and MRC Issues

Resolved Minor
March 01, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues related to client billing. At this time we are seeing MRC posting issues and associated lack of bills from affected customers. We have a full team working to resolve it, and hope to have more information soon. Thank you for your patience and support.
Components affected
Rev.io Web
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/01/2023 02:53PM

This incident has been resolved, and MRCs/bills will continue to complete throughout the day. For any questions or concerns, please reach out to the Client Success team.

IDENTIFIED about 2 years ago - at 03/01/2023 01:26PM

The issue has been identified and our team has restarted background services. MRC posting appears to be working again, but we're continuing to monitor and will assist bill runs throughout the day.

INVESTIGATING about 2 years ago - at 03/01/2023 01:00PM

We are currently investigating issues related to client billing. At this time we are seeing MRC posting issues and associated lack of bills from affected customers. We have a full team working to resolve it, and hope to have more information soon. Thank you for your patience and support.

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