Outage in Rev.io

Intermittent Display Issue - Create Bills

Resolved Minor
August 01, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating an issue where the "Bills Processing" banner is not immediately appearing when clients process the Create Bills Queue. This is limited to an issue with the banner only, all bills are still running properly in the background. As soon as we have corrected the banner, we'll update this status page. For any questions, please reach out to the Client Success team.
Components affected
Rev.io Web
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/07/2023 03:43PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 08/01/2023 03:06PM

The issue has been identified and a fix is being implemented. We will release the corrected code during a deployment window tomorrow morning. In the meantime - please refresh your Create Bills Queue page to see the banner properly once you hit "Process" bills. For any questions or concerns, please reach out to the Client Success team.

INVESTIGATING almost 2 years ago - at 08/01/2023 02:00PM

We are currently investigating an issue where the "Bills Processing" banner is not immediately appearing when clients process the Create Bills Queue. This is limited to an issue with the banner only, all bills are still running properly in the background. As soon as we have corrected the banner, we'll update this status page. For any questions, please reach out to the Client Success team.

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