Major · about 1 year ago · lasted 7 minutes
An upstream provider is experiencing an outage. We have reached out to them concerning the matter and believe they will fix the issue shortly. We are sorry for any inconvenience.
Minor · over 1 year ago · lasted less than a minute
We are experiencing a delay processing keywords for new reviews coming into our platform. We are working through the backlog of data to process and will update this when we catch back up. We are sorry for the inconvenience.
Major · over 1 year ago · lasted about 1 month
All of our applications are currently down due to a service provider issue. We are waiting for service to get restored. Thank you for your patience.
Minor · over 1 year ago · lasted 3 months
We are experiencing issues loading summary review data (also known as 'metrics') on our dashboard due to a service provider bug. We are working with them to fix the problem and will post updates here as they become available.
Minor · almost 2 years ago · lasted 4 months
We are currently investigating the issue.
Minor · over 2 years ago · lasted about 1 year
Ask campaigns, password reset and other emails sent from our platform are currently suspended due to a service provider outage. We will update when the issue is fixed.
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