Outage in Ring

Preview Thumbnail in Event History Not Loading

Resolved Minor
September 16, 2023 - Started 8 months ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Ring status page and multiple sources to provide up-to-date information. Check back with us for the latest Ring uptime status.

Outage Details

We have identified an issue causing some neighbors to be unable to load the preview thumbnail of the Event History section of the Ring app. We are working on a fix.
Components affected
Ring iOS App Ring Android App
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/18/2023 01:10AM

This incident has been resolved.

MONITORING 8 months ago - at 09/16/2023 09:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 09/16/2023 07:11PM

We have identified an issue causing some neighbors to be unable to load the preview thumbnail of the Event History section of the Ring app. We are working on a fix.

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