This chart provides user-reported problems for Ring in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Ring status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ring outages.
Major Resolved · 13 days ago · lasted about 1 hour
Ring Alarm Inaccessible From App
We are currently investigating an issue that causes Ring Alarm to incorrectly report as "offline" in the Ring app, which prevents the changing of Modes from the app. Keypads will still work normally in the meantime.
Major Resolved · 26 days ago · lasted 28 minutes
Increased Live View Failure Rates
We are investigating reports that some Neighbors are unable to load live video on devices with Ring Edge enabled.
Major Resolved · about 2 months ago · lasted about 1 hour
We have confirmed some Neighbors are unable to utilize live video streaming services.
Minor Resolved · 3 months ago · lasted about 7 hours
Live Video Freezing on Spotlight Cam Pro
Some neighbors may experience freezing video in the app when viewing live video on the Spotlight Cam Pro. Recordings will function normally and no video footage will be lost.
Minor Resolved · 3 months ago · lasted about 3 hours
Emails Sent To GMail Accounts May Be Delayed
Google has reported an issue causing delays in receiving emails to GMail-hosted accounts. This may delay receipt of verification codes from Ring to any email accounts hosted by GMail. More info can be found here: https://www.google.com/appsstatus/dashboard/incidents/fUoeMVUu4mVDY4Wyg8Cf
Minor Resolved · 4 months ago · lasted 26 minutes
We are currently investigating this issue.
Minor Resolved · 4 months ago · lasted about 10 hours
Ring Video Doorbell Wired devices remain in night vision mode.
We're investigating Ring Video Doorbell Wired devices remaining in night vision mode which is causing black & white video. There is no workaround available at this time.
Check the current status of the components
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