Ring Status

Resolved Some Parts of Ring.com Slowly Loading

We have identified a concern where parts of Ring.com may be loading slowly or not loading at all.

Resolved Some Parts of Ring.com Slowly Loading

We have identified a problem where parts of Ring.com may be loading slowly or not loading at all.

Resolved System Wide Delays and Latency

We are currently investigating this issue.

Resolved Live Video Failure

We're experiencing a problem that is causing live video to fail to connect and are currently looking into the issue.

Resolved System-wide delays and latency

We're currently experiencing issues with logging into or loading the Ring app and/or Ring.com, as well as issues starting Live Views or connecting to live video from ding and motion events.

Resolved T-Mobile users unable to receive 2SV SMS

Neighbors who have T-Mobile as their cell phone carrier may be unable to receive a Two-Step Verification text message to be able to log into their Ring accounts. We're working with our provider to resolve this.

Resolved Intermittent Issues Loading Live Events

We are currently investigating this issue.

Resolved Video Processing Delays

We have identified an issue causing a delay in the availability of playback of video recordings and are currently working to resolve the issue.

Resolved Possible Delay in Receiving 2-Step Verification via SMS (UK)

We have identified an issue with our 2-Step verification via SMS (UK).

Resolved 404 Error on Ring.com Pages in Multiple Regions

When trying to access localized Ring.com websites, users may receive a "404 page not found" error message. We are working to resolve this error as quickly as possible.