Outage in Ring

Multiple System Outage

Resolved Minor
October 20, 2025 - Started about 14 hours ago - Lasted about 13 hours
Official incident page

Incident Report

Ring is currently experiencing a service disruption impacting multiple Ring systems.
Components affected
Ring Stickup Cam (Original) Ring Alarm Ring Video Doorbell 2 Ring Chime Ring Chime Pro Ring Floodlight Cam Ring Peep Hole Cam Ring Stick Up Cam Plug In Ring Spotlight Cam (Battery & Solar) Ring Stick Up Cam Elite Ring Stick Up Cam Wired Ring Smart Lighting Ring iOS App Ring Android App Ring Stick Up Cam Battery Ring Video Doorbell Pro Ring Spotlight Cam (Wired & Mount) Ring .com Ring Protect (Video Recording) Ring Account Emails Ring Video Doorbell Ring Indoor Cam Ring Live Calls (Doorbell Dings & Motions) Ring Video On Demand Ring Partner Integration Ring Video Doorbell Elite

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/20/2025 10:27PM

This incident has been resolved.

MONITORING about 2 hours ago - at 10/20/2025 09:25PM

We are seeing recovery across all services. Teams are continuing to monitor.

MONITORING about 9 hours ago - at 10/20/2025 02:23PM

Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.

MONITORING about 11 hours ago - at 10/20/2025 12:40PM

A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.

INVESTIGATING about 14 hours ago - at 10/20/2025 10:00AM

Ring is currently experiencing a service disruption impacting multiple Ring systems.

source IsDown Ring service outage issues Reports started about 3 hours before official outage was reported

Users report inability to access Ring, connection failures, alert setting issues, and a specific regional outage in Moreno Valley.

Latest Ring outages

Unable to Download Recordings or View Shared Recordings - 21 days ago
Incorrect Login Dates & Client Device Information - 3 months ago
Delay In Activating Ring Home Plan Features On New Device Setups - 4 months ago
Recently Recored Events Delayed on Ring App Timeline and Event History - 5 months ago
Alert Snooze Feature Not Functioning - 8 months ago

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