Outage in Ring

Multiple System Outage

Resolved Minor

October 20, 2025 - Started 3 months ago - Lasted about 13 hours
Official incident page

Incident Report

Ring is currently experiencing a service disruption impacting multiple Ring systems.

Components affected

Ring .com Ring Protect (Video Recording) Ring Live Calls (Doorbell Dings & Motions) Ring Video On Demand Ring Partner Integration Ring Account Emails Ring Video Doorbell Ring iOS App Ring Chime Ring Android App Ring Video Doorbell Pro Ring Stickup Cam (Original) Ring Chime Pro Ring Floodlight Cam Ring Video Doorbell 2 Ring Spotlight Cam (Wired & Mount) Ring Spotlight Cam (Battery & Solar) Ring Video Doorbell Elite Ring Alarm Ring Stick Up Cam Wired Ring Stick Up Cam Battery Ring Smart Lighting Ring Peep Hole Cam Ring Indoor Cam Ring Stick Up Cam Plug In Ring Stick Up Cam Elite

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/20/2025 10:27PM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 09:25PM

We are seeing recovery across all services. Teams are continuing to monitor.

MONITORING 3 months ago - at 10/20/2025 02:23PM

Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.

MONITORING 3 months ago - at 10/20/2025 12:40PM

A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.

INVESTIGATING 3 months ago - at 10/20/2025 10:00AM

Ring is currently experiencing a service disruption impacting multiple Ring systems.

source IsDown Ring service outage issues Reports started about 3 hours before official outage was reported

Users report inability to access Ring, connection failures, alert setting issues, and a specific regional outage in Moreno Valley.

Latest Ring outages

Modes Dashboard Not Loading - 3 months ago

Halloween Quick Replies Unavailable - 3 months ago

Unable to Download Recordings or View Shared Recordings - 4 months ago

Incorrect Login Dates & Client Device Information - 7 months ago

Delay In Activating Ring Home Plan Features On New Device Setups - 8 months ago

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