Outage in Ring

Multiple System Outage

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 13 hours
Official incident page

Incident Report

Ring is currently experiencing a service disruption impacting multiple Ring systems.
Components affected
Ring .com Ring Protect (Video Recording) Ring Live Calls (Doorbell Dings & Motions) Ring Video On Demand Ring Partner Integration Ring Account Emails Ring Video Doorbell Ring iOS App Ring Chime Ring Android App Ring Video Doorbell Pro Ring Stickup Cam (Original) Ring Chime Pro Ring Floodlight Cam Ring Video Doorbell 2 Ring Spotlight Cam (Wired & Mount) Ring Spotlight Cam (Battery & Solar) Ring Video Doorbell Elite Ring Alarm Ring Stick Up Cam Wired Ring Stick Up Cam Battery Ring Smart Lighting Ring Peep Hole Cam Ring Indoor Cam Ring Stick Up Cam Plug In Ring Stick Up Cam Elite
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:27PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 09:25PM

We are seeing recovery across all services. Teams are continuing to monitor.

MONITORING about 2 months ago - at 10/20/2025 02:23PM

Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.

MONITORING about 2 months ago - at 10/20/2025 12:40PM

A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.

INVESTIGATING about 2 months ago - at 10/20/2025 10:00AM

Ring is currently experiencing a service disruption impacting multiple Ring systems.

source IsDown Ring service outage issues Reports started about 3 hours before official outage was reported

Users report inability to access Ring, connection failures, alert setting issues, and a specific regional outage in Moreno Valley.

Latest Ring outages

Modes Dashboard Not Loading - about 1 month ago
Halloween Quick Replies Unavailable - about 1 month ago
Unable to Download Recordings or View Shared Recordings - 3 months ago
Incorrect Login Dates & Client Device Information - 5 months ago
Delay In Activating Ring Home Plan Features On New Device Setups - 6 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook