Outage in Ring

Incorrect Login Dates & Client Device Information

Resolved Minor
July 18, 2025 - Started 3 months ago - Lasted 5 days
Official incident page

IsDown continuously monitors the Ring status page and multiple sources to provide up-to-date information. Check back with us for the latest Ring uptime status.

Outage Details

We are aware of an issue where information is displaying inaccurately in Control Center. This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/22/2025 07:26PM

This incident has been resolved.

MONITORING 3 months ago - at 07/22/2025 05:08AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 07/21/2025 11:15PM

We are deploying a fix for information displaying inaccurately in Control Center, due to a backend update. This fix will correct login dates shown for authorized client devices.

IDENTIFIED 3 months ago - at 07/18/2025 06:58PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 07/18/2025 09:07AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 07/18/2025 07:20AM

We are aware of an issue where information is displaying inaccurately in Control Center. This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.

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