Outage in Ring

Unable To Connect To Ding and Motion Events

Resolved Minor
February 03, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.
Components affected
Ring Live Calls (Doorbell Dings & Motions)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/04/2025 12:38AM

This incident has been resolved.

IDENTIFIED 11 months ago - at 02/03/2025 11:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 02/03/2025 10:51PM

We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.

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