Outage in Routific
Drivers are unable to open routes - link takes them to Routific Webpage
Resolved Major
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Outage Details
Components affected
Routific Driver Mobile AppLatest Updates ( sorted recent to last )
The third-party provider responsible for the redirection of our driver app links is no longer experiencing intermittent outages. This incident has been resolved
Issue Identified: The third-party provider responsible for the redirection of our driver app links is experiencing intermittent outages. As a workaround, users can access the Routific Lite app by navigating to the 'Dispatch' tab and selecting 'Copy Link'. Pasting this link into a browser will open Routific Lite. We are actively monitoring the situation and will provide updates as they become available. Thank you for your understanding.
We are currently investigating reports of drivers being unable to open routes and the link taking them to the Routific webpage
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