Is Routific Down?
Routific status is operational
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Users are not reporting problems in RoutificNever miss outages in Routific and any third-party dependency
Routific problems reported by users
This chart provides user-reported problems for Routific in the last 12 hours. It's a collection of user reports from different sources.
Latest Routific Outages
We continuously monitor the official Routific status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Routific outages and possible affected you.
Minor Resolved · started 12 days ago
Issues with our Shopify Store App
We are currently investigating reports that users cannot access our Shopify store app service from their Shopify app's.
Minor Resolved · started about 2 months ago
We had an issue that temporarily caused services to be disrupted, we have resolved it but will continue monitoring.
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Minor Resolved · started about 2 months ago
Updates not sending via web hooks
We have identified an issue at 4pm PST, which appears to have begun in the early morning today. We are currently investigating this issue which may affect customers using "web hooks", where updates to routes are not being sent to their services.
Minor Resolved · started about 2 months ago
Issues with driver SMS notifications delivery
We are currently investigating reports of issues with driver notifications via SMS, specifically on the Rogers Canada network.
Minor Resolved · started 2 months ago
Webhook Outage
We had identified and resolved an issue in communicating with our webhook server between 8:00 pm and 9:00 pm (UTC). Customers who rely on our webhook feature would not have received messages during this period. Our internal monitoring processes played a crucial role in being able to identify and notify of the issue to relevant people within our team, so that we could resolve it as quickly as possible. We're are extremely sorry for any inconvenience this may have caused.
Minor Resolved · started 3 months ago
Issue with Dispatching routes to Drivers in United States
On Friday November 4th, we noticed issues with SMS messages not being delivered to drivers in United States. We had identified the root cause to be associated with our SMS service provider and have immediately taken steps to remediate the problem. A fix is in place and we are actively monitoring the situation.
Minor Resolved · started 3 months ago
Intermittent Engine API connectivity issues
On Friday October 28th at 12:00 PST, we began a required maintenance / upgrade of our back-end systems and API. This upgrade included changes to how we were routing traffic, adding what some customers may have noticed was a "force redirect (308) HTTP status code reply". While we did not anticipate any impact to our clients based on our testing, as we began a slow cutover to the upgraded API over the course of Nov 1st and 2nd, we received reports from some clients that their integrations were no longer working consistently. We have entirely rolled back these changes as of this morning, November 3rd 10:00 PST, and apologize for any inconvenience we have caused. We will be auditing our clients connections for potential risks to their integrations, will reach out to any clients we believe may be impacted, and will work together to ensure no interruptions to your services before we complete this necessary upgrade.
Routific Components Status
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Frequently Asked Questions
- Is Routific down right now? What is Routific current status?
- Routific seems to be up and running. We've updated the status 8 minutes ago.
- Was Routific down today?
- Routific is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Routific, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Routific and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Routific outage? How can I monitor Routific?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Routific and get alerts in real-time when Routific has outages.
- Why use IsDown instead of Routific status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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