Outage in Routific
Drivers unable to load routes in the mobile app. New Routific only
Resolved MinorIncident Report
We are currently investigating an issue affecting drivers' ability to view and action their routes on the Routific mobile app. This is affecting users on the new Routific only. We will provide an update in 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/23/2025 08:53PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 06/23/2025 06:36PM
We have made a change which has restored full functionality to the Routific mobile app. We will continue to monitor and provide any updates as needed.
INVESTIGATING
10 months ago - at 06/23/2025 06:04PM
We are currently investigating an issue affecting drivers' ability to view and action their routes on the Routific mobile app. This is affecting users on the new Routific only. We will provide an update in 30 minutes.
Latest Routific outages
Mobile Route List Visibility - about 1 month ago
Partial Outage – Dispatcher & Driver Actions - about 2 months ago
Degradation of SMS notifications - 5 months ago
Service Delays: Scheduling, Publishing, making changes to Routes and Orders and delivery of Customer Notifications in New Routific - 6 months ago
Routific (app.routific.com) Outage - 6 months ago
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