Outage in Routific

Google Cloud Provider downtime affecting Routific services

Resolved Major
June 12, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

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Outage Details

One of our third party providers, Google Cloud Provider (GCP), is experiencing downtime and thus affecting some Routific services. Log in via Google SSO is not working at the moment, as well as the ability to schedule and optimize a route on the old and new Routific. There may be other services impacted. We are actively investigating and will post another update in 30 minutes time. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/12/2025 11:49PM

This incident has been resolved.

MONITORING 5 days ago - at 06/12/2025 09:18PM

Services are starting to improve and we are seeing processes back to normal operations.
We are continuing to monitor all systems closely for any further issues

INVESTIGATING 5 days ago - at 06/12/2025 08:28PM

Our platform is still being impacted by an ongoing outage in Google Cloud Platform. We're observing continued signs that some GCP services remain down. We're actively monitoring their recovery efforts and will provide updates as more information becomes available.

INVESTIGATING 5 days ago - at 06/12/2025 07:43PM

Our platform continues to experience issues due to a major outage reported by Google Cloud Platform. We're closely monitoring the situation and will share updates as more information becomes available.

INVESTIGATING 5 days ago - at 06/12/2025 07:10PM

We’re still observing issues with our optimization service. Google Cloud Platform has reported a major outage. We're actively monitoring the situation and will provide updates as we learn more.

INVESTIGATING 5 days ago - at 06/12/2025 06:29PM

One of our third party providers, Google Cloud Provider (GCP), is experiencing downtime and thus affecting some Routific services.

Log in via Google SSO is not working at the moment, as well as the ability to schedule and optimize a route on the old and new Routific.

There may be other services impacted. We are actively investigating and will post another update in 30 minutes time. Thank you for your patience.

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