Outage in Routific

Some users may be unable to access New Routific at beta.routific.com.

Resolved Major
July 18, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
Components affected
Routific Beta
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/18/2025 06:57PM

All Routific systems are now working as expected.

MONITORING 3 months ago - at 07/18/2025 04:24PM

Our monitoring shows that the new Routific is available and stable for all users. We are continuing to monitor while working on a mitigation strategy. We will provide further updates as necessary.

INVESTIGATING 3 months ago - at 07/18/2025 04:00PM

Some customers are still experiencing intermittent issues accessing the new Routific. We suspect the root cause is a disruption with our cloud provider, and we’re actively working on mitigation steps on our end. We’ll share another update within 30 minutes.

INVESTIGATING 3 months ago - at 07/18/2025 03:40PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/18/2025 03:22PM

It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.

Latest Routific outages

Some users may be unable to access or use the New Routific (beta.routific.com). - 2 months ago
Drivers unable to load routes in the mobile app. New Routific only - 4 months ago
Google Cloud Provider downtime affecting Routific services - 4 months ago
Driver location not available - 4 months ago
Live tracking not working on the new Routific - 4 months ago

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