Outage in Rydoo

Downgraded performance

Resolved Minor
January 30, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing a downgraded performance on both our mobile and web app mainly related to our image service for uploading receipts. Our team is investigating and identifying the issue.
Components affected
Rydoo Expense Rydoo Mobile

Need to monitor Rydoo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/30/2023 10:31AM

A fix has been implemented and the issue has been fully resolved.
Our apologies for the inconvenience this issue might have caused.

IDENTIFIED almost 3 years ago - at 01/30/2023 09:50AM

The issue has been identified and we are currently implementing a fix for our image service. There is a backlog of images that is being processed and we expect to have all impacted expense images restored <1h.

INVESTIGATING almost 3 years ago - at 01/30/2023 08:14AM

We are experiencing a downgraded performance on both our mobile and web app mainly related to our image service for uploading receipts. Our team is investigating and identifying the issue.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook