Outage in Ryver

Sites receiving 502 Bad Gateway Errors

Resolved Minor
October 17, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are currently working to identify and resolve a load issue that is putting stress on the web servers and causing login failures and/or 502/504 errors.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/17/2022 06:56PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/17/2022 05:58PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 10/17/2022 05:53PM

It appears that the latency issue with AWS has been resolved but we are continuing to monitor the service to ensure stability.

We have an open ticket with Amazon to find out the root cause.

We are very sorry for the inconvenience!

INVESTIGATING over 1 year ago - at 10/17/2022 02:42PM

We are currently working to identify and resolve a load issue that is putting stress on the web servers and causing login failures and/or 502/504 errors.

Latest Ryver outages

Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - about 1 month ago
Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - 5 months ago
Users are getting logged out of Ryver randomly and eventually cannot log back in - 5 months ago
Some sites are getting a 500 error and cannot connect to their Ryver Organizations - 6 months ago
Notifications are not being posted to the "Notifications" tab on the Navbar. - 6 months ago

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