Outage in Ryver

Users receiving a Status: 500 error when logging in or entering data

Resolved Minor
March 26, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

Need to monitor Ryver outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ryver, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating a failure on one of our servers earlier this morning. Possible workaround: On the desktop using Chrome, if you encounter a failure in one of the browser tabs (with other apps open) and fail, close the tab and open a new tab and enter the link again and it generally works. The same appears to work on mobile devices as well. It was also found that if the above procedure does not work, rebooting the desktop seems to resolve and the workaround works.
Components affected
Ryver .com Website
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/27/2023 04:14PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/27/2023 10:26AM

The issues has been resolved. All functionality has been restored.

MONITORING about 1 year ago - at 03/27/2023 03:12AM

The server errors are clearing up. Emojis and file uploads are working in most cases.

INVESTIGATING about 1 year ago - at 03/26/2023 03:27PM

We are currently investigating a failure on one of our servers earlier this morning.

Possible workaround:
On the desktop using Chrome, if you encounter a failure in one of the browser tabs (with other apps open) and fail, close the tab and open a new tab and enter the link again and it generally works.

The same appears to work on mobile devices as well.

It was also found that if the above procedure does not work, rebooting the desktop seems to resolve and the workaround works.

Latest Ryver outages

Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - about 1 month ago
Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - 5 months ago
Users are getting logged out of Ryver randomly and eventually cannot log back in - 5 months ago
Some sites are getting a 500 error and cannot connect to their Ryver Organizations - 6 months ago
Notifications are not being posted to the "Notifications" tab on the Navbar. - 6 months ago

The easiest way to monitor Ryver and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE