Outage in Ryver

Some users are receiving a 500 Error when accessing Ryver.

Resolved Major
July 12, 2023 - Started 10 months ago - Lasted about 9 hours
Official incident page

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Outage Details

First reports received at 7:26a PDT. We are currently investigating the root cause. We are very sorry for the inconvenience.
Components affected
Ryver API Ryver Chat Server Ryver Signup Site
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/13/2023 12:51AM

The root cause has been found and is being resolved on all the servers.

The main sites are up and stable. You should not see any issues moving forward.

All other areas of Ryver will be fixed within the next couple of hours.

We very sorry for the inconvenience this has caused.

Mim

mimi@ryver.com
support@ryver.com

INVESTIGATING 10 months ago - at 07/12/2023 03:33PM

First reports received at 7:26a PDT. We are currently investigating the root cause.

We are very sorry for the inconvenience.

Latest Ryver outages

Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - about 2 months ago
Connection failures: Users are getting a 502 Bad Gateway and/or 503 Service Temporarily Unavailable - 5 months ago
Users are getting logged out of Ryver randomly and eventually cannot log back in - 5 months ago
Some sites are getting a 500 error and cannot connect to their Ryver Organizations - 6 months ago
Notifications are not being posted to the "Notifications" tab on the Navbar. - 6 months ago

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