Outage in Sage
Ciel.com (FR) - Major Outage
Resolved Major
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Outage Details
Components affected
Sage Ciel.com (FR)Latest Updates ( sorted recent to last )
The issue is resolved and the service is available and performing as expected.
Customers are able to log into Sage 50 FR without issues and complete checkouts on the Ciel.com website.
Customers are now able to log into Sage 50 FR without issues and complete checkouts on the Ciel.com website.
We continue to investigate to avoid any reoccurrences.
We identified that customers are unable to complete cart checkouts on the ciel.com. Customers should be able to log into Sage 50 FR.
We are currently investigating.
We identified that a subset of customers are experiencing in France issues connecting to Sage 50 FR.
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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