Outage in SailPoint

We are currently experiencing issues with Production Orgs in Ap-Northeast & CA-Central1

Resolved Major
May 23, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

An issue has been identified with a backend update which ran overnight which is affecting the AP_northeast1 & Ca-central Regions. We are at present working to resolve and revert.
Components affected
SailPoint Canada ca-central-1 SailPoint Tokyo ap-northeast-1 SailPoint Canada ca-central-1 SailPoint Tokyo ap-northeast-1 SailPoint Canada ca-central-1 SailPoint Canada ca-central-1 SailPoint Canada ca-central-1 SailPoint Tokyo ap-northeast-1 SailPoint Tokyo ap-northeast-1 SailPoint Tokyo ap-northeast-1
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/23/2023 07:08AM

Both AP-Northeast-1 and CA- Central-1 are now back up to fully operational status.

IDENTIFIED 11 months ago - at 05/23/2023 05:41AM

An issue has been identified with a backend update which ran overnight which is affecting the AP_northeast1 & Ca-central Regions.
We are at present working to resolve and revert.

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