Outage in SailPoint

Identity History Presentation Lag

Resolved Minor
April 17, 2025 - Started 3 days ago - Lasted about 15 hours
Official incident page

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Outage Details

We are aware of an issue that may be causing Identity and Access History data to be delayed in the UI and API. Identity data is correct in all back end systems this is just impacting presentation. We are working to correct and will provide an update when resolved.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/18/2025 12:08PM

The SailPoint team has mitigated the issue.

MONITORING 3 days ago - at 04/17/2025 09:14PM

We are aware of an issue that may be causing Identity and Access History data to be delayed in the UI and API. Identity data is correct in all back end systems this is just impacting presentation. We are working to correct and will provide an update when resolved.

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