Outage in SailPoint
AIC and ARMS reporting is currently experiencing a service disruption.
Resolved MajorIncident Report
Summary AI Generated
SailPoint experienced a major service disruption affecting AIC and ARMS reporting functionality for some customers, lasting 16.2 hours. The incident was caused by a vendor outage that impacted the reporting services. The SailPoint team successfully mitigated the service disruption and restored normal operations.
SailPoint is investigating an issue with AIC and ARM reporting that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/01/2026 10:35AM
The SailPoint team has mitigated the service disruption with AIC and ARMS
INVESTIGATING
23 days ago - at 03/31/2026 11:07PM
This service disruption is due to a vendor outage. We continue to monitor the vendors progress and will provide updates as they become available.
INVESTIGATING
23 days ago - at 03/31/2026 08:25PM
We are continuing to investigate this issue.
INVESTIGATING
23 days ago - at 03/31/2026 06:27PM
SailPoint is investigating an issue with AIC and ARM reporting that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
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