Outage in SailPoint
Identity Security Cloud is currently experiencing an issue while loading identities
Resolved MinorIncident Report
Summary AI Generated
SailPoint's Identity Security Cloud experienced an issue that prevented some customers from loading and displaying identities for 6.9 hours. The problem was identified and a fix was implemented, followed by monitoring to ensure stability. The incident has been fully resolved.
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers when loading and displaying identities. We are working on addressing the service disruption and will provide an update upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 06/03/2026 08:47PM
This incident has been resolved.
MONITORING
12 days ago - at 06/03/2026 06:48PM
We are continuing to monitor for any further issues.
MONITORING
12 days ago - at 06/03/2026 03:30PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 days ago - at 06/03/2026 03:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 days ago - at 06/03/2026 01:57PM
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers when loading and displaying identities. We are working on addressing the service disruption and will provide an update upon resolution.
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