Outage in SailPoint
Identity Security Cloud is intermittently experiencing a service disruption.
Resolved MinorIncident Report
Summary AI Generated
SailPoint's Identity Security Cloud experienced an intermittent service disruption lasting approximately 28 minutes, affecting some customers. The root cause was traced to a third-party provider's infrastructure issue. The third-party provider applied a fix to their infrastructure, resolving the disruption.
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/22/2026 03:14PM
A third-party provider has applied a fix on their infrastructure and the issue is now mitigated.
MONITORING
about 1 month ago - at 06/22/2026 03:11PM
A third-party provider has applied a fix on their infrastructure and the issue is under monitoring now
INVESTIGATING
about 1 month ago - at 06/22/2026 02:48PM
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Latest SailPoint outages
Virtual Appliances (VAs) for a subset of customers are currently experiencing a service disruption - 7 days ago
Search Degraded in US-East-1 - about 1 month ago
Identity Security Cloud is currently experiencing an issue while loading identities - about 2 months ago
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