Commerce Cloud Service Disruption - Storefronts and Business Manager

Restart actions are close to completing and health checks are beginning to pass for various subservices. Some customers may begin experiencing signs of recovery for services, however impact isn’t fully mitigated at this time.

We'll provide an update in 60 minutes or sooner if we have additional information.

Components of subservices continue to be restarted. Service health checks are being performed as this work progresses.

We'll provide an update in 60 minutes or sooner if we have additional information back from the service health checks.

The Technology team continues to address the impact to Commerce Cloud sub-services. Components of the sub-services are being restarted and work is progressing as expected. As per earlier updates in the General Message, Account manager is not affected by this trailing impact. Impact remains for Business Manager and Storefronts.

We'll provide an update in 30 minutes or sooner if we have additional information.

Communications for this incident have now been transferred back from the General Message. The team has observed that POD120 is still in impact due to a number of sub-services experiencing trailing issues. Additional resources have been engaged to assist with bringing these back up.

We'll provide an update in 30 minutes or sooner if we have additional information.