Outage in Salesforce

Service Disruption - CPQ & Billing Services

Resolved Minor
January 26, 2024 - Started 3 months ago - Lasted about 4 hours

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Outage Details

There’s a Salesforce service disruption. The Core Service is available, but Contracting, Quote Calculations, and Document Generation services are unavailable. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA93 Salesforce NA94 Salesforce NA125 Salesforce NA174 Salesforce NA173 Salesforce NA161 Salesforce NA204 Salesforce NA168 Salesforce NA101 Salesforce NA117 Salesforce NA123 Salesforce NA140 Salesforce NA159 Salesforce NA162 Salesforce NA211 Salesforce NA213 Salesforce NA209 Salesforce NA160 Salesforce NA156 Salesforce NA163 Salesforce MANAGEDRUNTIMEAPAC Salesforce MANAGEDRUNTIMEEMEA Salesforce NA231 Salesforce NA232 Salesforce NA164 Salesforce NA153 Salesforce NA233 Salesforce NA234 Salesforce NA235 Salesforce NA236 Salesforce NA237 Salesforce NA238 Salesforce NA291 Salesforce NA129 Salesforce NA127 Salesforce NA147 Salesforce NA148 Salesforce NA218 Salesforce NA158 Salesforce NA151 Salesforce NA219 Salesforce NA135 Salesforce NA214 Salesforce NA206 Salesforce NA208 Salesforce NA167 Salesforce NA170 Salesforce NA207 Salesforce NA217 Salesforce NA172 Salesforce NA150 Salesforce NA171 Salesforce NA139 Salesforce NA128 Salesforce NA111 Salesforce NA100 Salesforce NA75 Salesforce NA95 Salesforce NA118 Salesforce NA120 Salesforce NA137 Salesforce NA126 Salesforce NA134 Salesforce NA115 Salesforce NA119 Salesforce NA133 Salesforce NA138 Salesforce NA116 Salesforce NA136 Salesforce NA132 Salesforce NA149 Salesforce NA223 Salesforce NA225 Salesforce NA224 Salesforce NA226 Salesforce MANAGEDRUNTIMEADMIN Salesforce MANAGEDRUNTIMEAMER Salesforce NA104 Salesforce NA105 Salesforce NA121 Salesforce NA124 Salesforce NA107 Salesforce NA166 Salesforce NA152 Salesforce NA210 Salesforce NA122 Salesforce NA215 Salesforce NA169 Salesforce NA165 Salesforce NA212
Latest Updates ( sorted recent to last )
MONITORINGGENERIC 3 months ago - at 01/26/2024 08:57PM

The Technology team has taken actions that restored full functionality to the CPQ service as of 19:46 UTC. The team has been monitoring to confirm the service remains healthy before considering the issue resolved. We’ll provide an update as soon as the team confirms the issue is fully resolved.

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