Outage in Salesforce

Salesforce Data Cloud Feature Degradation

Resolved Minor
March 18, 2024 - Started about 1 month ago - Lasted about 15 hours

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Outage Details

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk
Components affected
Salesforce NA138 Salesforce CAN36 Salesforce CAN38 Salesforce CAN40 Salesforce CAN42 Salesforce CAN44 Salesforce NA127 Salesforce NA133 Salesforce AUS4S Salesforce NA156 Salesforce NA158 Salesforce BRA16 Salesforce BRA18 Salesforce CAN46 Salesforce CAN48 Salesforce CAN50 Salesforce NA213 Salesforce NA208 Salesforce NA105 Salesforce NA150 Salesforce NA170 Salesforce USA290 Salesforce NA165 Salesforce NA212 Salesforce NA163 Salesforce USA438 Salesforce NA161 Salesforce NA164 Salesforce NA149 Salesforce NA151 Salesforce NA159 Salesforce CAN34 Salesforce NA169 Salesforce USA234 Salesforce USA236 Salesforce USA238 Salesforce NA209 Salesforce NA101 Salesforce NA123 Salesforce NA140 Salesforce NA166 Salesforce NA207 Salesforce USA220 Salesforce USA228 Salesforce USA230 Salesforce USA232 Salesforce USA272 Salesforce USA274 Salesforce USA276 Salesforce USA280 Salesforce USA282 Salesforce USA286 Salesforce USA288 Salesforce USA292 Salesforce USA296 Salesforce USA300 Salesforce USA302 Salesforce USA326 Salesforce USA330 Salesforce USA474 Salesforce USA476 Salesforce USA478 Salesforce USA480 Salesforce NA129 Salesforce NA160 Salesforce NA206 Salesforce NA223 Salesforce NA225 Salesforce NA224 Salesforce NA226 Salesforce USA332 Salesforce USA422 Salesforce USA424 Salesforce USA426 Salesforce USA430 Salesforce USA436 Salesforce USA440 Salesforce USA442 Salesforce USA444 Salesforce USA450 Salesforce USA452 Salesforce USA454 Salesforce USA456 Salesforce USA462 Salesforce USA464 Salesforce USA466 Salesforce USA468 Salesforce USA470 Salesforce USA472 Salesforce NA204 Salesforce USA304 Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA318 Salesforce USA320 Salesforce USA322 Salesforce USA324 Salesforce NA116 Salesforce NA136 Salesforce BRA14 Salesforce USA278 Salesforce NA210 Salesforce NA168 Salesforce CAN26 Salesforce CAN28 Salesforce USA26 Salesforce USA328 Salesforce NA167 Salesforce NA94 Salesforce NA172 Salesforce NA121 Salesforce NA171 Salesforce NA139 Salesforce NA128 Salesforce NA111 Salesforce NA135 Salesforce NA75 Salesforce NA95 Salesforce NA118 Salesforce NA137 Salesforce NA126 Salesforce NA134 Salesforce NA115 Salesforce NA147 Salesforce NA148 Salesforce NA152 Salesforce NA153 Salesforce USA1 Salesforce NA162 Salesforce NA211 Salesforce DEU36 Salesforce USA34 Salesforce USA36 Salesforce GBR52 Salesforce NA231 Salesforce NA232 Salesforce NA233 Salesforce NA234 Salesforce NA235 Salesforce NA236 Salesforce NA238 Salesforce USA334 Salesforce USA336 Salesforce USA338 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA354 Salesforce USA356 Salesforce USA358 Salesforce USA360 Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA408 Salesforce USA410 Salesforce USA412 Salesforce USA414 Salesforce USA416 Salesforce USA418 Salesforce USA420 Salesforce NA124 Salesforce USA460
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 03/18/2024 08:08PM

Our team is continuing to investigate to identify the root cause and develop a solution for the ongoing problem. We are also actively engaging multiple avenues to leverage their expertise and resources.

UPDATE about 1 month ago - at 03/18/2024 01:41PM

Certain calculated insights jobs are displaying inaccurate status reports in the user interface. It appears that some jobs marked as pending on the UI are actually completed successfully on the backend. Engineers are presently investigating the specific stage in the workflow where this discrepancy in job status arises.

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