Outage in Salesforce

Marketing Cloud Engagement Feature Disruption

Resolved Minor
March 26, 2024 - Started about 1 month ago - Lasted 40 minutes

Need to monitor Salesforce outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Salesforce, and never miss an outage again.
Start Free Trial

Outage Details

The Salesforce Technology team identified a feature disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature disruption, end users are unable to access certain aspects of the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.
Components affected
Salesforce DB10135 Salesforce DB660 Salesforce DB6007 Salesforce DB757 Salesforce DB12601 Salesforce DB7052 Salesforce DB10066 Salesforce DB10075 Salesforce DB38 Salesforce DB710 Salesforce DB716 Salesforce DB7016 Salesforce DB10012 Salesforce DB6015 Salesforce DB10033 Salesforce DB11132 Salesforce DB680 Salesforce DB79 Salesforce DB7088 Salesforce DB10065 Salesforce DB431 Salesforce DB670 Salesforce DB707 Salesforce DB791 Salesforce DB678 Salesforce DB794 Salesforce DB7002 Salesforce DB462 Salesforce DB93 Salesforce DB782 Salesforce DB11241 Salesforce DB12253 Salesforce DB7059 Salesforce DB10142 Salesforce DB7125 Salesforce DB409 Salesforce DB11084 Salesforce DB20 Salesforce DB11108 Salesforce DB711 Salesforce DB10070 Salesforce DB709 Salesforce DB752 Salesforce DB7099 Salesforce DB11418 Salesforce DB11442 Salesforce DB746 Salesforce DB12130 Salesforce DB12204 Salesforce DB7159 Salesforce DB10017 Salesforce DB10047 Salesforce DB10076 Salesforce DB11005
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 03/26/2024 09:04AM

At 03:00 AM UTC on March 26, 2024, the Salesforce Technology team became aware of a feature disruption impacting the Marketing Cloud Engagement Einstein email recommendation feature. We are reviewing the error logs and diagnostic information. The Technology team is exploring multiple paths to restore the service.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Latest Salesforce outages

Service Disruption - about 4 hours ago
Performance Degradation - about 6 hours ago
Feature Degradation - about 23 hours ago
Commerce Cloud Performance Degradation - Carts - 1 day ago
Marketing Cloud Account Engagement Feature Degradation - Application - 2 days ago

The easiest way to monitor Salesforce and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE