Outage in Sardine AI

Bank data enrichment issue

Resolved Minor
April 20, 2024 - Started 13 days ago - Lasted 32 minutes
Official incident page

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Outage Details

We are experiencing issue with bank data enrichment from 2024-04-20 01:50 UTC due to outage of our data partner. Our partner is actively looking into the issue.
Components affected
Sardine AI Customer APIs
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/20/2024 03:48AM

This incident has been resolved.

MONITORING 13 days ago - at 04/20/2024 03:24AM

issue seems to be resolved

INVESTIGATING 13 days ago - at 04/20/2024 03:17AM

We are experiencing issue with bank data enrichment from 2024-04-20 01:50 UTC due to outage of our data partner. Our partner is actively looking into the issue.

Latest Sardine AI outages

Bank Verification Service Degraded - about 2 months ago
Incode Service Degradation - 2 months ago
Degraded performance with Customer API - 3 months ago
Degraded performance with Device/Customer API - 7 months ago
Customer API degraded for feedbacks/issuing - about 1 year ago

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