Outage in Secureframe

Degraded Performance: Manual Integration Sync, Test Refreshing

Resolved Minor
April 03, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers may experience delays when attempting to manually sync integrations, or refresh tests in the Secureframe app. We are investigating the incident.
Components affected
Secureframe Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/03/2023 08:33PM

We temporarily increased infrastructure resources in order to reduce a backlog of background jobs that were preventing integration syncing and test refreshes. This incident is resolved, and we are continuing to investigate root causes and monitoring.

INVESTIGATING about 1 year ago - at 04/03/2023 07:45PM

Some customers may experience delays when attempting to manually sync integrations, or refresh tests in the Secureframe app. We are investigating the incident.

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