Outage in SEDNA

SEDNA iOS Mobile App - Unable to view Messages

Resolved Major
May 10, 2023 - Started 12 months ago - Lasted 34 minutes
Official incident page

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Outage Details

We are experiencing an issue with users not being able to view messages on the iOS mobile app, our Engineering team is currently investigating the cause of this. We recommend users access SEDNA via the web browser on their mobile device for the time-being until we have resolved the issue.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/10/2023 02:39PM

Our Engineering team has now resolved this issue and users should now be able to view message within the SEDNA iOS app, if you are still experiencing issues we recommend users log out and log back into the app.

INVESTIGATING 12 months ago - at 05/10/2023 02:20PM

We are experiencing an issue with users not being able to view messages on the iOS mobile app, our Engineering team is currently investigating the cause of this. We recommend users access SEDNA via the web browser on their mobile device for the time-being until we have resolved the issue.

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