Outage in SEDNA

SEDNA Messages not being sent or received

Resolved Major
May 24, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received some reports of an inability to send messages from the SEDNA System. We are investigating this with the highest urgency and will report on progress as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/24/2023 09:09AM

This incident has been resolved. A post incident report will be shared in due course.

MONITORING 11 months ago - at 05/24/2023 08:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/24/2023 08:22AM

The issue has been identified and a fix is in progress.

INVESTIGATING 11 months ago - at 05/24/2023 08:17AM

We have received complaints from a small number of customer of the inability to send messages. We continue to investigate with the highest priority and will provide an update in due course.

INVESTIGATING 11 months ago - at 05/24/2023 08:03AM

We have received some reports of an inability to send messages from the SEDNA System. We are investigating this with the highest urgency and will report on progress as soon as possible.

Latest SEDNA outages

Inability to access Sedna - customers on the Dublin3 Cluster - 9 days ago
Mails not received and sent messages are not appearing for some Sedna tenants - Dublin 3 Cluster - 5 months ago
Inability to access Sedna - customers on the Dublin Cluster - 7 months ago
SEDNA is not Loading - 9 months ago
Mail not being sent or received in some SEDNA tenants (Virginia 1 Cluster) - 10 months ago

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