Error accessing customer workspaces - Workspace not found

This Workspace access issue is now resolved, and there was no data loss as a result of this instance. Thank you again for your patience while we worked through this.

A fix has been deployed, and workspace access has now resumed. We are monitoring the situation for stability before resolving. Thank you for your patience.

We are continuing to make progress on the root cause of the errors. Workspace access is improving, with occasional errors experienced. We will continue to provide updates as more information becomes available. Thank you for your patience.

We are making progress on restoring access to workspaces and resolving the API errors. We will continue to provide updates as more information becomes available. Thank you for your patience.

We are actively working to restore access to workspaces and resolve the API errors. Please note, there is no impact on data ingestion or delivery to destinations.

Customers attempting to access their workspaces within the web app on US and EU are met with an error message. We're investigating the issue and will post updates as soon as we have further information.