Outage in Segment

Processing delays for real-time Audiences, Computed Traits, and Journeys

Resolved Minor
March 01, 2024 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We're currently experiencing delays processing Engage Audiences, Computed Traits, and Journeys created between Aug 8th 2022 and Aug 19th 2022, as well as those created between Aug 22 2022 and March 14th 2023. Our engineers are working on identifying a solution. No data has been lost.
Components affected
Segment Personas
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2024 10:58AM

This incident has been resolved.

INVESTIGATING 2 months ago - at 03/01/2024 06:40AM

We have identified the issue and implemented a fix. Processing has resumed and we are monitoring recovery.

INVESTIGATING 2 months ago - at 03/01/2024 04:33AM

We're currently experiencing delays processing Engage Audiences, Computed Traits, and Journeys created between Aug 8th 2022 and Aug 19th 2022, as well as those created between Aug 22 2022 and March 14th 2023. Our engineers are working on identifying a solution. No data has been lost.

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