Resolved Minor Personas batch compute: increased error rates
Due to a downstream vendor issue, we are experiencing increased error rates in the US region while performing Personas computed trait and audience previews as well as scheduled computed trait and audience syncs. We are working with our vendor to resolve the issue. No data has been lost and scheduled audience and computed trait syncs will fully recover once the issue is resolved.
Resolved Minor Delay in Personas realtime audiences and computed traits
We are currently investigating an issue causing a 2-hr processing delay for events updating Personas realtime audiences and computed traits created after 02/15/2021. There is no data loss. We will post another update at 2:30 pm PT.
We are currently investigating errors loading the Protocols, Schema, and Destination Settings pages that is impacting some customers.
Resolved Minor Delays in warehouse sync and personas compute
We detected an issue in our system that is affecting warehouses syncs and batch Personas computed traits and audiences. We are actively investigating.
Resolved Minor Increased warehouse sync failure rate
Some customers may have experienced sync failures and delays in warehouse processing. We resolved the issue with sync failures and are currently monitoring for any delays
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