Segment

Segment Status

Official source
Everything seems OK
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Stats

2 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 4 days ago

Latest Incidents

Last 30 days

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Resolved Personas Gap in Schedule batch traits and audiences

We had a 2-hour gap in scheduling batch computed traits and audiences. No data was lost and all updates will be picked up during the next scheduled sync.

Resolved Personas Realtime Sync Delays

We are investigating an issue causing up to one-hour delays in syncing of realtime computed trait and audience data to external integrations. Computations are updating onto the profile API in realtime. No data has been lost.

Resolved Contact Form Errors

We are investigating an issue with our in-app Contact Support form which is causing Zendesk ticket creation failures when logging a ticket on https://app.segment.com/workspaces?contact=1. In order to log a ticket with our Support team please select a workspace from https://app.segment.com/workspaces, once you have landed on the overview page you may then select Contact Support under your user menu on the top right.

Resolved Personas Audience and Trait Sync Failures

We are investigating an issue with Personas audience and trait sync failures. The following sync types have been failing since 4:00pm PST - List destinations (google adwords, fb custom audiences, etc) - List and event destination syncs from real-time audiences Once the underlying issue is resolved all data will be delivered; no data has been lost.

Resolved New Destinations that use Oauth cannot be connected to Segment Workspaces

Destinations cannot be newly added to Workspaces if they use Oauth for the connection. This does not impact any currently connected Destinations or dataflow.

about 1 month ago Official incident report

Resolved Personas: realtime computed trait and audience delays

We have identified an issue causing Personas realtime computed trait and audience delays of up to an hour. Our engineers are monitoring the recovery of the system. No data has been lost.

about 1 month ago Official incident report

Resolved Personas: realtime computed trait and audience delays

We have identified an issue causing Personas realtime computed trait and audience delays of up to an hour. Our engineers are monitoring the recovery of the system. No data has been lost.

about 1 month ago Official incident report

Resolved Warehouse Syncs not being scheduled

We are currently investigating this issue.

about 1 month ago Official incident report

Resolved Personas: realtime computed trait and audience delays

We have identified an issue causing Personas realtime computed trait and audience delays of up to an hour. Our engineers are monitoring the recovery of the system. No data has been lost.

about 1 month ago Official incident report

Resolved Personas Realtime Compute Delays

We are noticing 1 hour delays for realtime audience computations in Personas starting 11:40AM PST. Our engineering team is investigating.

about 2 months ago Official incident report

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