Outage in Semble

Issue with appointment reminders being sent for cancelled appointments.

Resolved Minor
March 26, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor Semble outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Semble, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue with appointment reminders being sent even after appointments have been cancelled. Thank you for bearing with us.
Components affected
Semble
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 02:25PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2024 01:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/26/2024 01:51PM

The issue has been identified and a fix is being implemented.

While we are working on resolving this matter, kindly tick the box "Send patient confirmation?" when cancelling an appointment through the calendar to avoid reminders being sent.

Thank you for bearing with us.

IDENTIFIED about 1 month ago - at 03/26/2024 01:21PM

The issue has been identified and a fix is being implemented.

While we are working on resolving this matter, kindly tick the box "Send patient confirmation?" when cancelling an appointment through the calendar to avoid reminders being sent.

Thank you for bearing with us.

INVESTIGATING about 1 month ago - at 03/26/2024 12:52PM

We are currently experiencing an issue with appointment reminders being sent even after appointments have been cancelled. Thank you for bearing with us.

The easiest way to monitor Semble and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime