Outbound Email Delivery and Other Applications Impacted

We're aware of an on-going issue with our services. The impact and the scope are still under investigation. We apologize for the inconvenience.

Due to an issue, outbound email delivery has been completely disrupted—no emails are being sent.

Some clients may encounter difficulties when accessing their accounts.

This is also affecting outgoing Webhooks, and we're currently assessing other impacted applications.

We've engaged the relevant teams to identify the issue and minimise its impact.

Further information will be provided in forthcoming updates.

We've identified an issue with one of our providers that has caused the problem.

We're already in communication with them to resolve the issue and minimize its impact.

Further information will be provided in upcoming updates.

Email processing has resumed.

We are continuing to monitor the email processing and other applications.

End users may experience a delay of approximately 2 hours with their outbound emails and Webhooks. No emails have been lost during this process.