Outage in ServiceTitan

Degraded Performance

Resolved Major
April 01, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with degraded performance on a subset of our platform, so a small number of ServiceTitan users may experience issues navigating ServiceTitan. We are currently investigating the cause and scope of this issue. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2024 05:18PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2024 05:01PM

Our engineers have fixed the underlying cause of degraded performance and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

IDENTIFIED about 1 month ago - at 04/01/2024 04:15PM

A small number of ServiceTitan users may be continuing to experience issues navigating ServiceTitan. Our engineers have identified the cause and are working on a resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!

INVESTIGATING about 1 month ago - at 04/01/2024 03:37PM

We are currently experiencing issues with degraded performance on a subset of our platform, so a small number of ServiceTitan users may experience issues navigating ServiceTitan. We are currently investigating the cause and scope of this issue. We will update the status page here as soon as more information becomes available. Thank you for your patience!

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