Is SevenRooms Down?

SevenRooms status is operational

IsDown is monitoring SevenRooms's official status page in real time.

Stats for SevenRooms official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

145 days

Users reports for SevenRooms in the last 12 hours

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Monitor and keep track of SevenRooms's current and past outages

Minor · 5 months ago · lasted 2 days

Instagram Reserve Button

Our Instagram reserve integration is currently facing an issue where the button is currently not showing on profiles. Our engineers have been alerted and are currently looking into the issue. In the meantime, you may add your direct Reservation Widget Link to your Instagram profile. You may find this link by navigating to Settings > Reservation Widget > Direct link to widget. Apologies for the inconvenience, we will post an update as soon as possible.

Minor · 7 months ago · lasted about 1 hour

Partially Degraded Service - Short Links

We are currently investigating an issue where any short links are not opening properly and lead to an error page. Dedicated booking links in the short form (seven.ly) and Reminder links have been affected by this issue. Our developers are looking at this with our service provider and we will provide updates here as soon as possible. Thank you for your patience and understanding while we resolve this issue.

Maintenance · 11 months ago · lasted 25 minutes

SevenRooms planned maintenance

Please be aware that SevenRooms and our cloud service provider (Google Cloud) are performing scheduled maintenance. This period is expected to last for 30 minutes. We will update you here within 30 minutes with any updates we have. Please reference our previous in-app and email communication below: We are aware that a minority of customers have been experiencing abnormal behavior in the SevenRooms platform, including incomplete or missing reservations/visits, issues with completing payments, inconsistent latencies and timeouts for common operations, and elevated error rates. Working hand-in-hand with the Google Cloud engineering team, the root cause was as resulting from faulty infrastructure deep within the Google Cloud managed database layer (not within the SevenRooms platform application itself), causing deadlock and timeouts for incoming file system requests that were routed to faulty zones. As a result of our findings, our engineering team is working closely with Google ...

Minor · about 1 year ago · lasted less than a minute

Partially Degraded Service - SevenRooms Web & Mobile Platform

We are currently investigating an issue where we are seeing some errors on the Mobile and Web Platform. Dedicated booking links and Reminder links have been affected by this issue. Our developers are looking at this and we will update you here in the next hour.

Minor · about 1 year ago · lasted about 5 hours

Guestlist and Reporting Outage

At approximately 5:21 PM EST SevenRooms started experiencing outages specifically on Guestlist and Reporting components. In the meantime, customers can still access their existing Guestlist on SevenRooms iOS app. We will provide an update at 7 PM EST if we do not have one before then.

Minor · over 1 year ago · lasted 2 months

Elastic Search Temporarily Down

We are currently investigating the issue with our elastic search, as it has temporarily gone down for some clients. We are actively monitoring and working on improvements. Please feel free to check updates on their status page as well at https://status.elastic.co/.

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Frequently Asked Questions

Is SevenRooms down right now? What is SevenRooms current status?
SevenRooms seems to be up and running. We've updated the status 3 months ago.
Was SevenRooms down today?
SevenRooms is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with SevenRooms, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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