This chart provides user-reported problems for SevenRooms in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official SevenRooms status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SevenRooms outages and possible affected you.
Maintenance Resolved · 3 months ago · lasted 25 minutes
SevenRooms planned maintenance
Please be aware that SevenRooms and our cloud service provider (Google Cloud) are performing scheduled maintenance. This period is expected to last for 30 minutes. We will update you here within 30 minutes with any updates we have. Please reference our previous in-app and email communication below: We are aware that a minority of customers have been experiencing abnormal behavior in the SevenRooms platform, including incomplete or missing reservations/visits, issues with completing payments, inconsistent latencies and timeouts for common operations, and elevated error rates. Working hand-in-hand with the Google Cloud engineering team, the root cause was as resulting from faulty infrastructure deep within the Google Cloud managed database layer (not within the SevenRooms platform application itself), causing deadlock and timeouts for incoming file system requests that were routed to faulty zones. As a result of our findings, our engineering team is working closely with Google ...
Minor Resolved · 4 months ago · lasted less than a minute
Partially Degraded Service - SevenRooms Web & Mobile Platform
We are currently investigating an issue where we are seeing some errors on the Mobile and Web Platform. Dedicated booking links and Reminder links have been affected by this issue. Our developers are looking at this and we will update you here in the next hour.
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Minor Resolved · 5 months ago · lasted about 5 hours
Guestlist and Reporting Outage
At approximately 5:21 PM EST SevenRooms started experiencing outages specifically on Guestlist and Reporting components. In the meantime, customers can still access their existing Guestlist on SevenRooms iOS app. We will provide an update at 7 PM EST if we do not have one before then.
Minor Resolved · 12 months ago · lasted 2 months
Elastic Search Temporarily Down
We are currently investigating the issue with our elastic search, as it has temporarily gone down for some clients. We are actively monitoring and working on improvements. Please feel free to check updates on their status page as well at https://status.elastic.co/.
Minor Resolved · over 1 year ago · lasted 9 months
iPad sync issue
We are currently facing an issue with the mobile version (iPad) not syncing reservations correctly. The reservations are visible and available on the web platform, but they are not showing on mobile. We are currently investigating the issue in order to resolve it as soon as possible. We apologize for the inconvenience and we will post updates within the next hour.
Minor Resolved · almost 2 years ago · lasted 11 months
Bbot Web Terminal Service
Bbot is currently experiencing an outage on the Web Terminal. Bbot's team of engineers is working to resolve the issue as soon as possible. We will provide another update within 1 hour, if we have anything else to report before then we will. We do apologize for the inconvenience and thank you for your patience.
Minor Resolved · almost 2 years ago · lasted about 1 year
Bbot Service - Outage
Bbot is experiencing an outage at this time and is investigating this issue. We will follow up with an update within 1 hour. Thank you for your patience and understanding, and our apologies for the inconvenience caused.
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