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This incident is resolved. Impact was limited to 2:00–2:15 PM ET. A mitigation at 2:15 PM ET restored normal operation, and systems have remained stable since.
Our engineering team is working on a fix for the root cause. Systems remain stable and we are continuing to monitor closely. We will provide the next update by 5:00 PM Eastern.
Our engineering team continues to investigate the root cause. Systems remain stable and we are monitoring closely and will provide the next update by 4:00 PM Eastern.
SevenRooms experienced an issue impacting the SevenRooms platforms. The issue has been remediated and our engineering team actively working through root cause to prevent further reoccurrence. Users may see degraded experience in the product including errors, slow loads, or timeouts as our system continues to recover.
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