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Outage in SevenRooms

Intermittent Reservation Widget Connectivity

Resolved Major
February 03, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is currently addressing a connectivity issue affecting our reservation widget. This is preventing the widget from loading for some venues. We have identified the source of the disruption within our service infrastructure and are working on a fix to restore stable connections immediately.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/03/2026 03:49PM

This issue has been fully resolved, and all reservation widgets and services are now operating normally. We will continue to monitor performance throughout the day to ensure continued stability.

MONITORING 2 days ago - at 02/03/2026 03:22PM

We have implemented a fix to address the connectivity issues and are seeing service stabilize across our infrastructure. Widgets and services should now be loading correctly for most venues.

We are continuing to monitor the situation closely to ensure full performance is maintained.

IDENTIFIED 2 days ago - at 02/03/2026 03:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/03/2026 01:49PM

Our engineering team is currently addressing a connectivity issue affecting our reservation widget. This is preventing the widget from loading for some venues. We have identified the source of the disruption within our service infrastructure and are working on a fix to restore stable connections immediately.

source IsDown Possible Outage Indicated by User Reports Reports started 16 minutes before official outage was reported

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