Outage in Shippo

Shippo FedEx Platform account Outage

Resolved Major
July 01, 2023 - Started over 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

We are experiencing an issue affecting the FedEx API. We will provide updates as we have them. At the moment this seems to be isolated to Shippo's FedEx Platform account.
Components affected
Shippo REST API Shippo Web Dashboard Shippo FedEx

Need to monitor Shippo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/01/2023 11:01PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/01/2023 10:33PM

The Shippo FedEx Platform account has been restored and we will continue to monitor the status.

IDENTIFIED over 2 years ago - at 07/01/2023 04:02PM

The issue has been escalated to our FedEx representative and is expected to be resolved when FedEx resumes business operations on Monday, July 3rd, 2023. Until then, we will continue to push for faster resolution and will make updates to our application to improve visibility into the issue.

IDENTIFIED over 2 years ago - at 07/01/2023 02:02AM

We have identified the issue and will need to work with FedEx to resolve it -- we are attempting to contact them.

INVESTIGATING over 2 years ago - at 07/01/2023 01:36AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 07/01/2023 01:18AM

We are experiencing an issue affecting the FedEx API. We will provide updates as we have them. At the moment this seems to be isolated to Shippo's FedEx Platform account.

Latest Shippo outages

Elevated error rate on Axlehire Shipment - about 14 hours ago
Elevated error rate on Hermes_Uk Transaction - 2 days ago
Elevated error rate on Royal Mail (SF) Tracking - 6 days ago
Elevated error rate on EVRi Transaction - 8 days ago
Connectivity issues with Australia post services - 10 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook