Outage in Shippo

Connectivity issues with Australia post services

Resolved Major

October 21, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing connectivity issues with Aus post services, which may impact some of your requests. Our team is actively monitoring the situation and working to resolve this as quickly as possible. We’ll keep you updated as soon as the service is fully restored. Thank you for your understanding and patience.

Components affected

Shippo Australia Post

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/21/2025 09:24PM

This incident has been resolved.

MONITORING 5 months ago - at 10/21/2025 07:43PM

We've deployed a fix to restore Australia Post account configuration and authentication.
Our monitoring shows that systems are recovering as expected, and no impact was observed on other carriers.
We'll continue to monitor performance to ensure full stability.

INVESTIGATING 5 months ago - at 10/21/2025 07:13PM

We are currently experiencing connectivity issues with Aus post services, which may impact some of your requests. Our team is actively monitoring the situation and working to resolve this as quickly as possible.
We’ll keep you updated as soon as the service is fully restored. Thank you for your understanding and patience.

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